I was on the phone with a company receptionist the other day, trying desperately to reach someone in sales or customer service. Trouble is, the person I was speaking with […]
I was on the phone with a company receptionist the other day, trying desperately to reach someone in sales or customer service. Trouble is, the person I was speaking with could not have cared less about me or my needs. She kept repeating that she [...]
So I've been on Google Plus for a while now. Actually, I've had an account for a while now, having received an invitation early, but I rarely post updates and I rarely read updates from my various circles. I'm simply struggling to integrate it into my life. It's [...]
I was driving home from dinner tonight when I heard on the radio that Steve Jobs had died. This blog post will be one of zillions proclaiming how Apple, under Steve Jobs' leadership, changed lives. My story is simple. My many Apple products made it easy [...]
I have a giant stack of user manuals in my house. Manuals for the stove, the microwave, the gas fireplace, the digital camera, the DVR, the game consoles, yada, yada. Yes, I'm the type of person who actually reads user manuals so I can use my devices better and do [...]
If you're a web developer or a web manager, you NEED this Firefox add-on. You can troubleshoot code, add grid-lines, modify text and styles in temp mode, and more. It's free and fabulous!
During a meeting with other CEOs last month, I noticed that nobody pulled out their laptops; instead, every person with a device was using an iPad. At least two of my clients have said they've turned in their laptops in favor of [...]
According to a study by ShareThis, the social sharing widget that you see on many websites, Facebook accounts for 38% of sharing traffic on the web. And that's just the percent of people who click through. If you add links shared but not clicked, the number goes up to a whopping 56%. Which means that if we (the collective [...]
Earlier this year, I was in the bathroom at my son's elementary school when I saw the sticker you see at left on the mirror above the sink. I was intrigued by the promise that one sticker would "save up to 100 [...]
