Matrix Group International

Category: Blog

  • Should You Convert Your Conference to a Virtual Conference? TLDR: Yes

    Should You Convert Your Conference to a Virtual Conference? TLDR: Yes

    Woman on laptop with headphonesAll Spring, one client conference after another was cancelled or rescheduled. A few clients converted their conferences to a series of Zoom meetings.

    With some states opening up, is there a chance that conferences will come back in the Fall, if not the summer? For organizations that have conferences coming up, should you wait or go ahead and plan to go virtual?

    All the signs are pointing to a prolonged lockdown across the country. We think it’s only prudent to plan for a virtual meeting or a hybrid event now and in the foreseeable future. Why?

    You won’t have the same number of people at an in person event anyway. Even if states start allowing conferences, there’s no doubt that attendees will have to distance, and many people will opt to stay away, which both point to fewer attendees at your next conference. So your choice will be to go 100% virtual, or create a hybrid event where a few people attend in person, and the rest attend online.

    You’ll need time to create an immersive, engaging virtual conference. As one client put it, “a web page that links to a bunch of Zoom meetings does not equal a conference.” It will take time to research vendors, work with your presenters and exhibitors, and design experiences that are different but (almost?) equally engaging and satisfying.

    Holding a conference during a pandemic is a giant pain. Have you seen the CDC guidelines for mass gatherings? Right now, the CDC recommends that gatherings of more than 250 people be cancelled or postponed. If a local area does allow a conference, the distancing, sanitizing and procedures necessary will double (more likely quadruple) the workload for meeting staff.

    Employers will likely limit staff travel. As an employer, I have a responsibility to keep my staff safe. So for the foreseeable future, I won’t allow attendance at in person meetings, air travel, or hotel stays. It’s just not worth the risk to the staff and to the company. I know I’m not alone. My Amazon rep says office staff are not required to report back to the office until October. My sister-in-law says Google has already told their staff to plan on staying home through the end of the year.

    So meeting planners, what’s your plan B? Plan B should be a virtual or hybrid meeting. Start planning now.

    Looking for a custom tailored virtual meeting platform that can take your virtual conference to the next level, providing your attendees and exhibitors with a comprehensive, hand crafted experience? We’d love to show you a demo of BeSpeake, our new Virtual Meeting Platform. Let’s get it scheduled!

     

  • Navigating Your Responsibilities as a Leader During COVID-19 Crisis

    Navigating Your Responsibilities as a Leader During COVID-19 Crisis

    CEO Joanna Pineda on video conferenceThere’s no question that this COVID-19 pandemic is proving to be a test of leadership. As a CEO of Matrix Group, I have responsibilities to my employees, my clients, my clients’ customers, my employees’ families, and certainly our own family.

    Many of you know that I’m a member of Vistage, which is the world’s largest executive coaching organization. My group of 16 CEOs (run by trained coach Peter Schwartz) has been meeting regularly to help us navigate this crisis. As Pete says, “CEOs bring the weather,” meaning we can bring sunshine and energy to any situation, or we can dampen spirits and projects with our attitude and energy level.

    So what’s working for me and my family?

    Work From Home Extended to All Staff

    My leadership team decided early to send everyone home. It’s been three weeks and I’m hoping that this decision will keep everyone healthy. Of course, it helps that last year, when we moved to our new office, CTO Maki Kato proclaimed that we would no longer have a server room. So the remaining on-premise services went into the cloud or moved to a SaaS (software as a service) platform. Even our office admin can work from home because our phone system allows her to answer and route calls from home, and our accounting system is in the cloud.

    Asynchronous Work

    Expecting staff to work the same hours is just not realistic these days. Many of us are home with kids, so I made the decision to allow asynchronous work. Since we have good task management systems and good oversight, our productivity has not gone down. While it’s exhausting for parents to work and school/oversee their kids, at least they can relax knowing that it’s okay to say “I’ll be offline for a couple of hours because little Johnny is having a meltdown and we are going outside for a couple of hours.”

    More Frequent Staff and Family Meetings

    I do a daily huddle with my husband and kids, a daily huddle with my biz dev team, a weekly huddle with my Directors, and a weekly huddle with all staff. These check-ins are more frequent than they used to be, but they’re allowing me to keep tabs on how folks are doing emotionally and physically, and determine who might need extra support. We start every meeting with a Matrix Group fundamental and ask if anyone would like to check in and tell us how they’re feeling. Note that we start with feelings, not tasks.

    Business as Usual, When Possible

    To the extent possible, we are working as if it’s business as usual. We are blessed and grateful that our work has been largely unaffected. Our clients need us to continue work on their websites, database and mobile apps; update their websites, keep communications flowing to their members, and provide back-up for sick staff. So while we’re working, we try to block out the terrible things happening outside our homes, because we can and because we must.

    One of my DEVs said that he sometimes almost forgets we’re in lockdown until the Instacart delivery guy comes around and he’s wearing a mask. I hope that by keeping our spirits up AND staying home, we are doing our part to stay healthy and not spread this sickness.

    Sharing Zoom, Making More Calls

    I’ve always been a telephone gal. I like to connect with people via phone. These days, I’m making more phone calls, to people I rarely call, or haven’t called in decades. It lightens my heart. I’ve also allowed my staff to use our Zoom accounts to organize Zoom meetups for their own families, friends and clubs. Janna is doing a virtual knitting group meetup every week. And last night, I think there was a meeting of werewolves.

    I don’t have time for a new hobby, extra baking, puzzles, or a TV marathon. But I do have time for some phone or Zoom calls, and my Duolingo streak (I’m learning Italian and practicing my French) continues!

    Preparing for the Worst

    My friend Heinan Landa wisely told me that I need to prepare for the time when people I know start getting sick or even start dying. How will I support a family member? A sick employee? The sick parent of an employee? How do we keep working going so that the company stays productive? How do I do this with compassion and understanding? I don’t have the answers but I’m working on it.

    What are YOU doing to help your company and family weather this storm? Please share. And be well.

     

  • How To Turn Your Webinars into Interactive, Virtual Meetings

    How To Turn Your Webinars into Interactive, Virtual Meetings

    virtual meeting man and womanOver the past couple of weeks, client after client has cancelled meetings, tradeshows and conferences. They’re scrambling to find out if they can reschedule events or create an online experience worth good money for.

    For most of our association clients, their meetings are either in person events or live/on demand webinars. Since most organizations already know how to put on a webinar, here are our tips for making them more interactive, more engaging, and worth paying for (many of our clients don’t charge for their webinars).

    Deepen the Learning

    It’s hard to impart a whole lot of learning in a 45- or 60-minute webinar. But you can pack more learning in if you ask more of your attendees. Send them articles to read and videos to watch ahead of time. Let them know that the webinar will be advanced and your presenters will expect some level of knowledge. This way, your speakers can present at a higher level and impart more knowledge.

    Add Interactions

    I’m not always a fan of real-time comments during a presentation. They’re distracting to attendees and presenters. But you can add interactivity by weaving in polls and Q&A into your webinars. These interactions make the online event more interesting, more fun, and often provide insight into the audience’s demographics and needs.

    Create A Micro-Community

    You can further the learning by encouraging conversations with your speakers and attendees. Ask attendees if it’s okay to share their names with other attendees. Create a limited-time Facebook discussion around the presentation. Host a Twitter chat around the topic. Create a blog, populate it with content related to the webinar and ask for comments.

    If you incorporate some of these ideas into your webinars, your attendees will get more than the hour’s worth of content, and hopefully, they’ll come away with a deeper sense of connection with the content and your organization. Good luck and please do share your experiences!

     

    Looking for a custom tailored virtual meeting platform that can take your virtual conference to the next level, providing your attendees and exhibitors with a comprehensive, hand crafted experience? We’d love to show you a demo of BeSpeake, our new Virtual Meeting Platform. Let’s get it scheduled!

     

  • Tips for Working From Home Effectively

    Tips for Working From Home Effectively

    Guest post by Leah Monica, Director of Marketing

    Matrix Group zoom video callWith the Coronavirus officially declared a pandemic by the World Health Organization, many organizations are requiring that their employees work from home. When working remotely full-time isn’t the norm for you and your staff, it can be tough to know how to stay productive, stay connected, and make the most of your days.

    I’ve been working remotely full-time for Matrix Group for just over 4 years, and during that time I’ve unlocked the secrets for making remote work super productive and enjoyable. Here are my top tips:

    Get up and get ready for your day

    Many people say one of the perks of working from home is just being able to roll out of bed 30 seconds before you need to start working. Sure, in theory that’s true, but I’ve found that if I don’t get up, take a shower, make my bed, and have my morning cup of coffee before I sign on for the day, I am much less productive. Be sure to show up at your best, just like you would if you were going into the office – fresh-faced and alert.

    Don’t work in your pajamas

    While staying in your pajamas all day and getting paid to do it may sound like a dream – they’re so darn comfortable – many studies have shown that how you are dressed impacts your productivity. You don’t need to put on a suit, but try to wear something that you would be willing to wear out in public. It will shock you how much more alert you will feel throughout the day!

    Sit at a desk

    …and not on your couch, in your recliner, or on your bed. Just like the clothes you are wearing, your environment can have a strong impact on your productivity. It’s tempting to let yourself get a little more comfortable when you’re working from home, but getting comfortable can be very dangerous. I had a friend who once fell asleep for a couple of hours on the job because they decided to settle in to their big, comfortable recliner for the day. Yikes!

    Get out of the house (with caution)

    Social distancing is of paramount importance right now and should be a high priority. However, if you are well and able, taking a quick walk around the block or neighborhood (alone or with your family) will make a huge difference for your sanity. I highly recommend stepping out for a quick walk right at the end of your work day to help make the mental transition between work and home life, and also recommend a quick breath of fresh air any time you’re feeling a bit cooped up.

    Set clear boundaries with others in your home

    If you have a significant other, roommate, kids, or other family members that will be home during your workday, make sure you set firm boundaries and stick to them. Be clear about the hours you will be working, where you will be located, and under what circumstances (if any) it’s okay to interrupt.

    Leave the chores for later

    While it may be tempting to sneak in a load of laundry or two, unload the dishwasher, or get dinner started, try to save your chores for outside of working hours. Take advantage of the time that you would otherwise be commuting to get the housework done so that you can focus 100% on your job during business hours.

    Stay connected

    Don’t let the fact that you’re physically removed from the office impact your work or work relationships in any way. Set up regular calls with your team, get on video chat for important meetings, and make sure to stay active on your company instant messenger. It will make all the difference!

    Do you work from home often? Have any other tips to share about effectively working from home? Please share!

  • Don’t Pile on the Tech Debt by Developing in an Old Platform

    Don’t Pile on the Tech Debt by Developing in an Old Platform

    I blogged recently about the dreaded tech debt. I blogged about how to identify it and describe it. We all know that tech debt sucks!

    But what do we do about the tech debt we’ve got and how do we prevent it from happening in the future?

    My number one piece of advice is to STOP piling on the tech debt by continuing to develop in your old software or platform. Think you’re not doing it? Here are some examples:

    1. You have an old version of your content management system. You don’t have budget to upgrade to the latest version, but you really need new functionality that won’t cost very much to implement, so you go ahead and approve the work. Why this is bad: When it comes time to upgrade your CMS, this new functionality will likely need to be redeveloped, thereby adding to the upgrade cost.
    2. You have an old version of your membership database and it’s not in your budget to upgrade this year. You need to bring a new Learning Management System ( LMS) online and you want to implement single sign-on between the membership database and the LMS, so you approve the project to integrate with the old membership database. Why this is bad: You’re probably not using the latest SSO protocols, and you’ll need to upgrade the SSO when you upgrade your membership database.

    I know that in the real world, we can’t keep everything upgraded. But we should be upgrading and maintaining our mission-critical systems since they are the most dynamic and most used.

    Make 2020 the year you burn down that tech debt!

  • How Matrix Group Ended up with Four Addresses In One Year

    How Matrix Group Ended up with Four Addresses In One Year

    Clients, Partners and Friends, the Matrix Group address is changing. Again. We are imposing upon you, once more, to change your records so that correspondence, checks and everything else arrive at the proper place.

    Here’s the complicated story of how our one move generated three address changes.

    For 10 years, our address was 2711 Jefferson Davis Highway, Suite 1200, Arlington, VA 22202. It was sometimes confusing to find us because while the building was on Jeff Davis, you couldn’t enter our building from Jeff Davis. Our entrance was on Clark Street.

    Last June 2019, Alexandria changed Jeff Davis to Richmond Highway, but only in Alexandria, so we weren’t affected. Sort of. GPS maps went haywire. Google couldn’t find 2711 Jefferson Davis Highway in Arlington, only in Richmond, VA.  BUT the post office would only deliver to Jeff Davis. That was fun directing clients to enter a different address into their phones when they came to visit.

    Last July 2019, we moved down the street to 2611 Jefferson Davis Highway. Never mind that this building wasn’t even on Jefferson Davis Highway. We changed our address on everything digital BUT we knew that political winds were likely going to necessitate a change to Jeff Davis, so we did not print new letterhead, business cards, etc.

    Then in October 2019, Arlington County finally changed Jeff Davis to Richmond Highway. Some GPS maps still couldn’t find us because our building is really on South Clark Street. In fact, typing 2611 South Clark Street usually worked better in Google maps. Yuck. We changed our email signatures, website, proposals, intranet, extranet, yada, yada. But we still didn’t print anything because our landlord said more change was coming.

    Fast forward to January 2020. Arlington County, at the request of our landlord, approved a request to change our address to 2611 South Clark Street. Finally, something that made sense! Sort of. While Google maps recognizes 2611 South Clark, retailers like Amazon and Best Buy still do not. So when I bought new TVs for the office, I had them delivered to 2611 Richmond Highway. Oh, and Amazon is still delivering to 2611 Jefferson Davis Highway.

    It will likely take a few months before the post office, Google maps and all retailers recognize our new address, but I think we can now print new business cards. Oh heck, maybe we’ll eliminate our physical address from our cards altogether!

    Bottom line: Please update your records. Matrix Group is located at 2611 South Clark Street, Suite 330, Arlington, VA 22202. Come see us. We have an amazing office and we love having visitors!

  • What is Tech Debt and What Should You Do About It?

    What is Tech Debt and What Should You Do About It?

    A couple of weeks ago, I did a webinar on Tech Debt with my CTO, Maki Kato, and MatrixMaxx AMS Product Manager, Tanya Kennedy-Luminati, and was also recently featured in an AssociationsNow article on the topic. What exactly is tech debt?

    Wikipedia says Tech Debt “reflects the implied cost of additional rework caused by choosing an easy (limited) solution now instead of using a better approach that would take longer.”

    I say tech debt happens when: 

    • You rush a solution
    • You don’t understand what you’re really trying to accomplish
    • You allow your tech to get too old
    • Your tech no longer meets the requirements of your organization today

    Examples of tech debt include:

    • The membership database that never really met the needs of your meetings department, even at launch
    • The really old version of WordPress that’s hanging out somewhere, just waiting to be hacked
    • The software that you stopped paying support for, and now it’s four versions behind, and it will cost a fortune to upgrade and you may have to start fresh
    • The custom application that is running on an old version of Windows and SQL Server. The app still works but it’s now on an unsupported version of Windows.

    Does this sound like your organization? If so, you might have tech debt!

    During the webinar, Maki, Tanya and I talked about how the first step to addressing your tech debt is identifying and fully describing it. So before your next budget cycle:

    • Inventory your software and systems. 
    • Describe them. 
    • Find out the versions. 
    • Are they working? 
    • Do they meet your needs?

    Even if you are not in a position to do something about the tech debt immediately, you will know what’s out there and you can start prioritizing the list and budgeting for solutions.

    In future blog posts, we’ll talk about ways to remediate and avoid tech debt. Stay tuned!

     

  • Top 5 Web Design Trends for 2020

    Top 5 Web Design Trends for 2020

    Guest post by Alex Pineda, Matrix Group Creative Director

    New year, new possibilities, especially in web design. With technology advancing at an unprecedented rate, design possibilities seem limitless in the coming year. What do I think we’ll see, design-wise? Here are my predictions for the top 5 web design trends in 2020:

    Progressive Web Applications (PWAs)

    A progressive web application combines the best of both web and mobile apps – think of it as a website built using web technologies (i.e., HTML, CSS, etc.) but acts and feels like an app.  Since PWAs are a technically a website, there is no need to go through digital distribution systems like the Apple App Store of Google Play, making it simple to deploy and disseminate.

    The major advantages of PWAs are (per Wikipedia):

    • Progressive — Works for every user, regardless of browser choice, using progressive enhancement principles.
    • Responsive — Fits any form factor: desktop, mobile, tablet, or forms yet to emerge.
    • Faster after initial loading – After the initial loading has finished, the same content and page elements do not have to be re-downloaded each time.
      • Ordinary websites often already made use of the browser cache to avoid re-downloading the same data redundantly. But on progressive web applications, the same elements do not need to be re-rendered again.
    • Connectivity independentService workers allow offline uses, or on low quality networks.
    • App-like — Feels like an app to the user with app-style interactions and navigation.
    • Fresh — Always up-to-date due to the service worker update process.

    The term “Progressive Web app” was first coined in 2015, and by 2019, there are an increasing number of companies that use PWAs as the means to distribute their services and content, including Twitter, Pinterest, Trivago, Tinder, etc.  As the barriers to entry decrease for creating PWAs, we can only expect more companies to release their own.

    Design for Accessibility

    In the past year, there has been a great deal more care being given to designing experiences that are accessible to as many users as possible.  Microsoft has been a champion of this movement, coining the term “Inclusive Design”, using this definition:

    “Inclusive Design is a methodology, born out of digital environments, that enables and draws on the full range of human diversity. Most importantly, this means including and learning from people with a range of perspectives.”

    To design accessible experiences, keep these things in mind:

    1. Think carefully about your audience – consider who is being included, and who is being excluded.
    2. Ensure your interface provides a comparable experience for all so people can accomplish tasks in a way that suits their needs without undermining the quality of the content.
    3. There are basic principles to follow that enable the best user experiences for the greatest number of people.

    Light vs. Dark Mode

    The ability to switch between dark and light modes has long been available on the MacOS, and with Windows 10, for PC users as well.  I personally tend to use dark mode as it’s easier on the eyes over long periods, and I switch to dark mode on my iPad out of consideration for my sleeping wife.  This ability to switch between modes also applies to your web browser, on Chrome or Safari, and yet this mode didn’t affect the overall style of the actual website.  There is a way on Google Chrome to forcibly turn any website into dark mode, but increasingly, that will no longer be necessary.

    Developers are now working with toolkits and standards, on both Safari and Chrome, that enable your browser to detect which mode (light vs. dark) you are using on your OS, and switch the color scheme on the website to react accordingly.  It will be the responsibility of the website creators to decide if they want to enable this on their site, and how best to adopt a style that works for both. There are a number of guides and tips out there on how design for dark mode, that can help designers and developers take advantage of this new ability, and let users decide for themselves what they prefer.

    Oversized Type & Big Elements

    Websites, particularly for top brands, are favoring large prominent elements – from oversized typography to full screen images, usually a combination of both.  Huge elements like this make a bold brand statement, catch the user’s attention, and help them understand what the site is all about.

    In order to make this approach work, a minimalist approach is necessary.  Reducing the content to a single image (or video) + a short title makes for a clearer message, and an uncluttered experience.  Less is more, but make a big statement!

    Illustration as the Brand Personality

    Rather than relying on stock imagery or a generic photo, brands are using tailored illustrations to convey their brand personalities.  My favorite example of the use of these illustrations comes in the form of the 404 Not Found pages such as:

    The key to using illustration successfully relies on their uniqueness and consistency.  If you have the budget, hire an artist whose work you think matches well with your brand vision – dribbble and other artist portfolio sites are a good way to find them.  If you don’t have the time or budget to commission an artist, there are a plethora of vector art libraries on sites like istock or gettyimages, just find collection that has a good number of illustrations to serve your needs.

    Which design trends are you most excited about in 2020? 

     

  • How Your Digital Marketing Should Change in 2020

    How Your Digital Marketing Should Change in 2020

    Your website, social media pages, videos, email newsletters, email campaigns – they’re all elements of your digital marketing toolbox. It’s the start of a new year. How should your digital marketing change in 2020? I queried my staff and here’s what we came up with:

    Experiment With a Mix of Short- and Long-Form Content

    Is short content better for social shares? Is long content better for SEO? If you’re not being intentional about the topic AND length of your posts, you should be. Here’s a great analysis of short- vs. long-from content from CopyHackers. TLDR summary: Great, long content is incredibly difficult to write, so shorter is probably better for most organizations, but you need to be intentional AND test your content with your audiences.

    Video on All Of Your Social Media Pages

    Facebook, Twitter Instagram and LinkedIn LOVE video. According to Animoto, video is consumers’ favorite type of content on social media. Facebook and LinkedIn prioritize posts with video. If you’re not posting original video (as opposed to embedding a YouTube link) on social media, what are you waiting for?

    Podcasts Are Huge and Growing in Popularity

    There’s no doubt about it: podcasts are hot! According to Podcast Insights, 51% (144 million) of the US population has listened to a podcast – up from 44% in 2018 (Infinite Dial 19), and 16 million people in the US are “avid podcast fans” (Nielsen Q1 2018). Podcasts give you the ability to reach your audiences in a new way, they allow you to share serialized content in a convenient way, and they are easier to produce than video. Could this be the year you launch a podcast?

    Expect Some Turmoil In Your Communities During This Election Year

    Nearly every association and nonprofit will say they are nonpartisan. BUT politics has infiltrated every aspect of our lives. Just in case comments and conversations about the economy, healthcare, trade, or the environment (name your topic) turn rancorous in your communities, be sure you are prepared with monitoring and policies. What will you do if an online discussion about manufacturing best practices turns into a nasty exchange about trade with China? Be prepared!

    Focus on Storytelling for Authentic Content

    I’m rewatching The West Wing and I’m struck by how effectively the show uses storytelling to frame policy positions. Storytelling is effective because stories create connections with real people and they create memories. Here’s a great post from Brandignity about the advantages of using storytelling in marketing.

    Create Personalized Prospect Cultivation Funnels

    We’ve all done this: signed up for a white paper and then gotten endless, automated follow ups from a random company. This is marketing automation gone bad. Marketing automation will only work when your emails and landing pages are thoughtful and personalized for each member, customer or prospect.

    Coordinate Your Platforms Better

    No one web page, email or social post will cause the conversions you need, whether it’s membership signup, meeting registration, publication sale or advocacy involvement. So it’s time to really deepen your awareness of all the marketing channels you own and how they work with one another. No longer can you have the meetings team sending out emails that the web and marketing teams don’t know about. An editorial calendar is a good start. Charting user journeys through your systems is another.

    How will your digital marketing evolve in 2020?

  • Leadership Lessons From Star Wars

    Leadership Lessons From Star Wars

    Joanna in her Jedi hoodie and Maki in a Supreme Leader sweatshirt at the Star Wars Episode IX opening night.

    It’s no secret that I’m a huge Star Wars fan. Yeah, sure, maybe there was an episode (or two) that wasn’t as great, but by and large, I’ve loved everything about the franchise. I’ve also read a lot about how George Lucas was highly influenced by Joseph Campbell’s mythical framework during the making of Episode IV: A New Hope. Star Wars is not science fiction. It’s space drama and space mythology.

    Last night, I got to watch Star Wars Episode IX: The Rise of Skywalker. Prior to opening night, I rewatched a bunch of the older movies and wondered if there are life lessons for me, as CEO of Matrix Group. Here’s what I came up with:

    No Culture Lasts Forever, Unattended

    Culture must be nurtured and renewed on a regular basis. During the life of the Star Wars franchise, we’ve seen republics and empires rise and fall. I’ve been thinking a lot about how my company, Matrix Group is now 20 years old. About every five years, we have to undergo a shift (in technology, structure, process, you name it) in order to keep the company feeling fresh, youthful and invigorated. Sometimes, this process has been painful. Other times, it’s been just what we needed. After 20 years, I now try to direct this process and make it as intentional as possible so that our culture never feels stale, lumbering or forced.

    Not Everyone Needs to be a Jedi

    The Jedis might be the rock stars, but everyone plays a role in making a galaxy great. While watching The Last Jedi this week, I thought about how Luke Skywalker was the guy who gave the Resistance hope and was responsible for some amazing theatrics, but every woman and man in the Resistance, down to the janitor and the plane mechanic had an important role to play. Knowing this, I try to be grateful to everyone in my company because while the senior consultants and designers get the high praise for their strategies and designs, lots of people work to get a website or mobile app launched, including the guy who ordered pizza during a Thursday night launch.

    Laughter Gets You Through a Lot of Stuff

    Sometimes, laughter and some campy jokes are what will get you through a project. There’s a scene in The Last Jedi where Luke and Leia reunite after Luke’s long absence. Luke looks like he’s goign to apologize for going missing or for whatever the heck he did to create Kyle Ren. Leia says, “I know what you’re going to say: You’ve changed your hair.” It’s so wonderfully campy and so Star Wars. There are times during long strategy meetings, extended launches, or problem-solving meetings where we’re all strung out and what we really need is a good laugh. Which is why we booked a whole theater to see The Rise of Skywalker. December is usually a busy time for us, with lots of launches and people out because of the holidays. But you know, you gotta come together, laugh at some campy Star Wars jokes and share a common experience.

    I’m sure this is only one of about a zillion blog posts about life lessons from Star Wars, but there are my life lessons from Star Wars. What are your life lessons from this amazing movie franchise? And what did you think of the Episode IX?