Whenever we start a project, especially if the project is related to branding or design, we ask for time with the CEO, Executive Director, President — the top staff person. It’s not always easy to get time with the CEO, and we often don’t get it. However, we have found that our most successful projects have at least minimal CEO involvement, especially in the early stages, when we define goals, users and organizational identity.
Here’s why I think your CEO needs to be part of your next Web project.
The CEO can best articulate why your organization needs to exist. Earlier this year, we were kicking off a project with a professional society in the military space. The Executive Director was discussing the mission and goals of the organization when he said “our members protect the world’s waterways.” A few seconds later, a staff member said, “I’ve been working here for several years and I’ve been waiting for that explanation of why we exist and what our members do.” (more…)





